Privacy statement

Respect for Privacy

Restaurant Ode respects the privacy of everyone and demonstrates in this privacy statement how we take responsibility regarding your data. This statement is prepared in accordance with the requirements of the General Data Protection Regulation (GDPR), which took effect on May 25, 2018.

Parties Mentioned in This Statement

  • Restaurant Ode: hereinafter referred to as ‘we’ or ‘us’;
  • Services: This includes visits to our restaurant, hotel stays, website visits, requests for information (including quotes and room availability), and receiving newsletters;
  • Visitor: Someone who visits our website or uses a service of ours.

Data Processing

  • Minimum Required Data: Initials, first names, prefixes, last names, street name and house number, postal code and city, country, email address, phone number, and type and number of the identity document.
  • Optional Data: Nationality, spoken languages, date of birth, gender, and company details if acting on behalf of a company.
  • Payment Data: Type of credit card, name of the cardholder, credit card number, and the expiration date of the credit card.

Purpose of Data Processing We do not store your data without a reason; it is necessary for:

  • Executing the services;
  • Processing of payments;
  • Contact in case of damage, violation, or loss.

Automated Decision Making Restaurant Ode does not make decisions through automated processing that may have significant consequences for individuals.

Data Security We take the following measures to protect your data:

  • HTTPS protocol on our website;
  • Secure servers with firewalls;
  • Encryption of payment data;
  • Training of our staff in handling data.

Data Retention Period We retain data indefinitely due to the provision of recurring services.

Visitor’s Rights

  • Access: You can view your data upon request;
  • Amendment: We amend data at your request;
  • Forgotten: We can anonymize your data upon request.

Sharing Data with Third Parties We enter into processor agreements with third parties who process your data on our behalf to ensure equivalent protection and confidentiality of your data.

Cookies We use cookies to monitor browsing behavior on our website. A distinction is made between tracking cookies and functional cookies, with permission being requested for tracking cookies on the first website visit.

Questions or Comments We are always accessible for questions or comments via welkom@restaurantode.nl.

Tracking Cookies Restaurant Ode uses the following tracking cookies. Permission is requested for these cookies at the first website visit:

  • Google Analytics – to measure website visits;
  • Facebook Pixel – to measure website visits;
  • LinkedIn Pixel – to measure website visits.

Functional Cookies Restaurant Ode uses the following functional cookies:

  • PHPSESSID – to recognize a returning visit;
  • ZenChef / Formitable – for storing your preferences and login details.

Questions or Comments Restaurant Ode is always ready to answer any questions or comments from the Visitor. We prefer to receive emails at welkom@restaurantode.nl.